Contact information
Contact Us
If you have any questions regarding our trekking pole lengths, lever-lock clamping adjustments, replacement tip compatibility, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Atlas Trek |
| Website: | atlastrek.shop |
| Email: | support@atlastrek.shop |
| Phone: | +61 432 561 708 |
| Business Address: | 6 Jacaranda Drive, Mooloolaba, QLD 4557, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is for corporate administrative operations only. Due to carbon composite testing protocols and dedicated warehouse sorting workflows, please do not dispatch returned trekking poles, compasses, or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.